Digital Personal Data Protection (DPDP) Act, 2023
Papa Marketing is committed to protecting the privacy and personal data of individuals who visit our website, contact us, submit enquiries, or use our services. We handle personal data responsibly and in accordance with applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), and the Digital Personal Data Protection Rules, 2025, as applicable.
This section explains how we collect, use, store, protect, and process digital personal data and the rights available to individuals under applicable data protection laws.
Personal Data We Collect
Depending on how you interact with our website and services, we may collect the following categories of personal data:
- Contact Information: Name, email address, phone number, and other contact details voluntarily provided through enquiry forms, contact forms, or communications.
- Business Information: Company name, website URL, business requirements, and information shared when requesting our digital marketing, website development, or other services.
- Communication Data: Information shared through email, telephone, WhatsApp, or other communication channels.
- Technical Information: IP address, browser type, device information, operating system, pages visited, and website interaction data, where collected through applicable technologies.
- Marketing Preferences: Your communication preferences and consent choices, where applicable.
We aim to collect only the personal data reasonably necessary for the purposes explained in this Privacy Policy.
Purpose of Processing Personal Data
We may process personal data for the following purposes:
- Responding to enquiries, contact requests, and service inquiries.
- Providing information about our digital marketing, SEO, website development, and other services.
- Preparing proposals, quotations, and business communications.
- Delivering and managing services requested by clients.
- Improving website functionality, user experience, and service quality.
- Understanding website traffic and visitor interactions through analytics tools, where applicable.
- Sending promotional communications where you have provided the required consent or where otherwise permitted by applicable law.
- Maintaining records, preventing misuse, and fulfilling applicable legal obligations.
Personal data will not be used for purposes incompatible with those disclosed at the time of collection, unless permitted by applicable law.
Consent and Lawful Processing
Where consent is required for processing your personal data, Papa Marketing will seek your consent through a clear and affirmative action.
We will provide relevant information about the personal data being collected and the purpose for which it will be used.
You may withdraw your consent at any time by contacting us at dpdp@papamarketing.org or through any consent withdrawal mechanism made available on our website.
Withdrawal of consent will not affect processing already carried out before the withdrawal. Where applicable, withdrawing consent will be made reasonably easy for the user.
Sharing of Personal Data
We do not sell personal data to third parties.
We may share personal data with trusted service providers, technology partners, or processors where reasonably necessary for operating our website, responding to enquiries, delivering services, maintaining security, or providing business support.
Such parties may include:
- Website hosting and infrastructure providers.
- Website analytics and performance monitoring providers.
- Email and communication service providers.
- Customer relationship management and business support platforms.
- Other authorized service providers engaged for legitimate business purposes.
Where applicable, we take appropriate steps to ensure that personal data is handled securely and in accordance with relevant contractual and legal requirements.
We may also disclose personal data where required by applicable law, lawful government requests, or legal proceedings.
Cookies, Analytics and Website Tracking
Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour, improve performance, and analyze website usage.
Where implemented, analytics and monitoring tools may collect information such as pages visited, navigation patterns, device information, referral sources, and interactions with website elements.
We may use tools such asGoogle Analytics, Meta Pixel, Google Tag Manager, Google AdSense and Google Ads conversion tracking, where applicable.
You may manage cookies through your browser settings and, where provided, our website's cookie preference controls.
Data Security
Papa Marketing takes reasonable measures to protect personal data against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Depending on the nature of the data and applicable requirements, safeguards may include access restrictions, secure data handling practices, technical security measures, and appropriate monitoring.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention and Erasure
We retain personal data only for as long as reasonably necessary to fulfil the purpose for which it was collected, provide requested services, maintain relevant business records, or comply with applicable legal obligations.
When personal data is no longer required for its intended purpose and no legal obligation requires its retention, we will take appropriate steps to delete or erase it securely.
Where applicable, you may request the erasure of your personal data, subject to legal and regulatory requirements.
Your Rights Under the DPDP Act
Subject to applicable law and the provisions brought into force, individuals may exercise the following rights in relation to their personal data:
- Right to Access Information: Request information about personal data processed by Papa Marketing and relevant details concerning its processing.
- Right to Correction: Request correction of inaccurate or misleading personal data.
- Right to Completion and Updating: Request completion or updating of personal data, where applicable.
- Right to Erasure: Request deletion of personal data where its continued processing is no longer necessary or otherwise permitted.
- Right to Withdraw Consent: Withdraw consent previously provided for processing personal data.
- Right to Grievance Redressal: Raise concerns or complaints regarding the processing of personal data.
- Right to Nominate: Nominate another individual to exercise applicable rights in the event of death or incapacity, as provided under the Act.
To exercise these rights, please contact us using the details provided below. We may request reasonable information to verify your identity before processing a request.
Children's Personal Data
Our website and services are primarily intended for businesses and individuals seeking professional digital marketing and technology services.
We do not knowingly solicit personal data from children in connection with our business enquiries. Where applicable, we will process children's personal data in accordance with the requirements of the DPDP Act and applicable Rules.
Personal Data Breach
In the event of a personal data breach, Papa Marketing will take appropriate steps to investigate, contain, and mitigate the incident.
Where required under applicable law, we will provide notifications to affected individuals and the relevant authorities in accordance with the prescribed requirements and timelines.
Grievance Redressal and Privacy Enquiries
If you have any questions, concerns, complaints, or requests relating to your personal data, including requests for access, correction, updating, deletion, or withdrawal of consent, you may contact us using the details below.
Company Name: Papa Marketing
Website: https://papamarketing.org
Email: dpdp@papamarketing.org
Privacy / Grievance Contact: dpdp@papamarketing.org
We will review and respond to privacy-related requests and grievances within a reasonable period and, where applicable, within the time period prescribed under applicable data protection law.
Updates to This Privacy Policy
Papa Marketing may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable legal requirements.
Any revised version will be published on this page with an updated effective date.
Last Updated: September 29, 2026